Terms of Service

1. Age Restriction and Verification

1.1 Age Verification Requirements

By using our Service, you represent and warrant that:

• You are at least 18 years of age or the age of majority in your jurisdiction
• You have the legal capacity to enter into a binding agreement
• You will provide accurate information for age verification purposes
• You will not attempt to circumvent age verification measures

1.2 Jurisdiction-Specific Requirements

Some jurisdictions may require additional age verification measures. We reserve the right to require enhanced verification for users in certain regions.

1.3 18 U.S.C. 2257 Exemption Statement

1.4 Prohibition on Minor Access

You are strictly prohibited from:

• Allowing any person under 18 to access the Service through your account
• Sharing your account credentials with minors
• Using the Service in any manner that could expose minors to adult content

2. Prohibited Content - Zero Tolerance

2.1 Child Sexual Abuse Material (CSAM)

Absolute Prohibition: We maintain an absolute zero-tolerance policy for CSAM. This includes:

• Any content depicting, suggesting, or implying minors in sexual situations
• Any prompts requesting content involving minors
• "Aged-up" versions of minor characters
• Content that sexualizes youthful appearance or characteristics
• Any content that could reasonably be interpreted as depicting minors

Reporting Obligation: We are legally required to report any suspected CSAM to the National Center for Missing & Exploited Children (NCMEC) and relevant law enforcement authorities.

2.2 Non-Consensual Content

The following non-consensual content is strictly prohibited:

• Rape or sexual assault scenarios
• Coercion or blackmail scenarios
• Drugging or incapacitation scenarios
• Any content depicting non-consensual sexual activity

2.3 Deepfakes of Real People

Creating sexual or intimate content depicting real, identifiable individuals is prohibited unless you can demonstrate:

• Written, documented consent from the individual depicted
• Proof of identity and authority to provide consent
• Compliance with all applicable laws

2.4 Revenge Pornography

Creating or sharing non-consensual intimate imagery, including AI-generated content intended to harm, harass, or embarrass any individual, is strictly prohibited.

2.5 Other Prohibited Content

• Bestiality: Sexual content involving animals
• Necrophilia: Sexual content involving deceased individuals
• Incest: Sexual content depicting family relationships
• Extreme violence: Graphic violence combined with sexual content
• Content promoting illegal activities

2.6 Content Filters and Detection

We employ multi-layered content filtering and detection systems, including:

• Automated prompt analysis and filtering
• AI-based content analysis of generated outputs
• Human review of flagged content
• Hash-matching against known prohibited content databases

Attempting to circumvent these systems is a serious violation that will result in immediate termination.

3. AI-Generated Content & Intellectual Property

3.1 Nature of AI-Generated Content

You acknowledge and understand that:

• All visual content created through our Service is AI-generated
• AI-generated content does not depict real individuals unless specifically created from user-provided references with appropriate consent
• AI systems may produce unexpected or imperfect results
• We do not guarantee specific outcomes from any prompts

3.2 Labeling Requirements

When sharing content generated through our Service externally, you must:

• Clearly label the content as AI-generated
• Not misrepresent AI-generated content as photographs or real footage
• Comply with platform-specific requirements where you share the content

3.3 Copyright Limitations

3.4 License Grants

Your License to Us: By using our Service, you grant us a non-exclusive, worldwide, royalty-free license to:

• Process your prompts and inputs to generate content
• Store your generated content as part of our service delivery
• Use anonymized, aggregated data to improve our services (not for AI training)

Our License to You: Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable license to use, download, and share content you generate through the Service for personal and commercial purposes, subject to:

• Our content guidelines and prohibited content rules
• Applicable labeling requirements
• All applicable laws and regulations

3.5 No Warranties on Originality

We do not guarantee that AI-generated content is unique or does not resemble existing works. AI models are trained on large datasets and may produce outputs with similarities to existing content. You are responsible for ensuring your use of generated content does not infringe third-party rights.

4. Content Moderation & Takedowns

4.1 Multi-Layered Moderation

Our content moderation system includes:

• Pre-generation filtering: Automated analysis of prompts before content creation
• Post-generation analysis: AI-based review of generated content
• Human review: Manual review of flagged content and appeals
• User reporting: Community-based reporting mechanisms

4.2 TAKE IT DOWN Act Compliance

4.3 DMCA Notice and Takedown

If you believe content on our platform infringes your copyright, you may submit a DMCA takedown notice to our designated agent. Your notice must include:

• Identification of the copyrighted work claimed to be infringed
• Identification of the allegedly infringing material
• Your contact information
• A statement of good faith belief that the use is not authorized
• A statement of accuracy and authority to act, under penalty of perjury
• Your physical or electronic signature

4.4 Counter-Notification

If you believe your content was wrongly removed, you may submit a counter-notification including:

• Identification of the removed material
• A statement under penalty of perjury that removal was due to mistake or misidentification
• Your consent to jurisdiction of federal court
• Your physical or electronic signature

4.5 Repeat Infringer Policy

We maintain a repeat infringer policy. Users who receive multiple valid DMCA notices or repeatedly violate our content policies will have their accounts terminated.

4.6 Appeals Process

If you believe a moderation decision was made in error, you may appeal by contacting appeals@pandorastudio.ai. Appeals are reviewed by a different team member than the original decision-maker.

5. User Responsibilities & Acceptable Use

5.1 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access or use
• Using strong, unique passwords

5.2 Prohibited Activities

You agree not to:

• Violate any applicable laws or regulations
• Infringe any intellectual property or privacy rights
• Attempt to circumvent content filters or moderation systems
• Use automated systems (bots, scrapers) without authorization
• Interfere with or disrupt the Service
• Attempt to access other users' accounts or data
• Use the Service to harm, harass, or stalk any person
• Resell or redistribute access to the Service
• Reverse engineer or attempt to extract our source code or AI models

5.3 Content Verification for Real Individuals

If you upload reference images of real individuals, you represent and warrant that:

• You have obtained explicit written consent from the individual
• The individual is over 18 years of age
• You can provide proof of consent upon request
• The consent covers the specific type of content being generated

5.4 Commercial Use

Commercial use of generated content is permitted subject to:

• Compliance with all Terms and content policies
• Proper AI-generated labeling where required
• Applicable intellectual property considerations
• All applicable laws and platform requirements

6. Billing and Payments

6.1 Session-Based Billing

Our Service operates on a session-based billing model:

• Rate: $4 per hour of active session time
• Billing increment: Per-minute billing after the startup period
• Minimum charge: None - you only pay for time used

6.2 Startup Period

Each session includes a 3-4 minute startup period that is not charged. Billing begins only when the session is fully active and ready for content generation.

6.3 Pause and Resume

You may pause your session at any time:

• Billing stops while a session is paused
• Paused sessions may be resumed within 24 hours
• Session data is preserved during the pause period
• Sessions not resumed within 24 hours will be automatically terminated

6.4 Refund Policy

Refunds may be issued at our discretion for:

• Technical issues that prevented Service use
• Billing errors
• Service outages affecting your session

Refunds are not available for user-initiated session time, generated content, or account terminations due to Terms violations.

7. Limitation of Liability

7.1 "AS IS" Disclaimer

7.2 AI Limitations

You acknowledge that AI systems have inherent limitations:

• AI may produce unexpected, inaccurate, or inappropriate outputs
• Results may vary and are not guaranteed to meet specific expectations
• AI content may unintentionally resemble existing works or individuals
• Technical issues may affect content quality or availability

7.3 Damage Caps

7.4 User Responsibility

You are solely responsible for:

• All content you generate through the Service
• How you use, share, or distribute generated content
• Ensuring your use complies with applicable laws
• Any claims arising from your use of generated content

8. Indemnification

8.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Pandora Studio, its affiliates, directors, officers, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable laws or regulations
• Your generated content or how you use it
• Any claims by third parties related to your actions

8.2 Procedure for Claims

In the event of a claim:

• We will notify you promptly of any claim
• You will cooperate fully in the defense of any claim
• We reserve the right to assume exclusive defense of any claim at our expense
• You will not settle any claim without our prior written consent

8.3 Survival

Your indemnification obligations survive termination of your account and these Terms.

9. Account Termination

9.1 User-Initiated Termination

You may terminate your account at any time through your account settings or by contacting us. Upon termination:

• Your access to the Service will end immediately
• Any unused session credits are non-refundable
• Your content will be deleted according to our data retention policy

9.2 Platform-Initiated Termination

We may suspend or terminate your account:

• For violation of these Terms
• For extended periods of inactivity
• If required by law or legal process
• To protect the safety of our users or the public
• For any other reason at our discretion with reasonable notice

9.3 Immediate Termination Offenses

The following violations result in immediate termination without notice:

• CSAM or any content involving minors
• Non-consensual intimate imagery (NCII)
• Circumventing age verification
• Repeated violations of content policies
• Illegal activities
• Fraud or misrepresentation

9.4 Effects of Termination

• All licenses granted to you terminate
• You must cease all use of the Service
• We may delete your content (subject to legal retention requirements)
• Provisions that by their nature should survive will survive termination

9.5 Data Retention After Termination

Following termination, we retain data as described in our Privacy Policy, including for legal compliance, safety purposes, and resolving disputes.

10. Governing Law & Disputes

10.1 Governing Law

These Terms and any disputes arising from or related to them or the Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

10.2 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes arising from or related to these Terms or the Service.

10.3 Alternative Dispute Resolution

Before initiating formal legal proceedings, we encourage you to contact us to attempt to resolve any disputes informally. We may also offer mediation or other alternative dispute resolution options.

10.4 Time Limitation

Any claims arising from or related to these Terms or the Service must be brought within the time periods specified by the UK Limitation Act 1980. Claims not brought within the applicable limitation period are permanently barred.

10.5 Class Action Waiver

To the extent permitted by applicable law, you agree that any disputes will be resolved on an individual basis and that you waive any right to participate in class actions, class arbitrations, or representative actions.

11. Changes to Terms

11.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes may be necessary due to:

• Changes in applicable laws or regulations
• Updates to our Service or business practices
• Security or safety requirements
• Other legitimate business reasons

11.2 Notification Process

We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the "Last updated" date
• Sending email notification for significant changes
• Displaying a notice in the Service interface

11.3 Acceptance of Changes

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Service and terminate your account.

12. Contact Information

If you have questions about these Terms or need to contact us for any reason, please use the appropriate contact method:

We aim to respond to all inquiries within 5 business days. NCII removal requests are processed within 48 hours as required by law.